Productivity concerns useful output relative to the resources used. Increasing activity can reduce productivity when it creates rework, excessive handoffs or work that customers do not need.
Identify the outcome of a process and measure the time and effort needed to deliver it. Look for waiting, repeated approvals and avoidable errors. Check that any comparison uses a consistent definition of output and quality.
Test improvements with the people doing the work. Monitor whether saved time becomes usable capacity or simply moves the bottleneck elsewhere. Review quality and workload alongside output so that the improvement remains sustainable.
Open Sources Used
This page uses open and institutional references as a frame; the final decision still belongs to the company record, threshold and owner.
Related Articles
Reading adjacent decision areas keeps the topic from becoming an isolated note.